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Important notification for users

(6.6.2012)

Selfcare Access - CHANGE - from 10.6.2012

Passwords

Self-Service Centre notifies you if you have a weak password. New set password has to contain 8 to 20 characters:

  • lowercase letters
  • uppercase letters
  • digits
  • special characters !#$%*()_+^&}{:;?.-@

from each of the four groups it is necessary to use at least one character. Only two identical characters can adjoin.

Usernames

Self-Service Centre notifies you if you still didn't choice your username (User IDs ). Username has to contain 6 to 20 characters and to begin with a letter. Usernames are case-insensitive (ABCTransport is the same as abctransport).

"Captcha" protection

Part of the process where you enter your name and a password has got so-called "captcha" protection, i.e. a random group of six characters, which has to be correctly transcribed (characters are case-insensitive). If it is not clear which character should be used, please use the button to generate a new group.


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